Warranty DOWNGRADED! Watch Before Buying a Kamado Grill in 2024! 

This is somewhat misleading. Kamado Joe (or any of these manufacturers) do not allow for their warranties to be transferable. BGE had a pretty big loophole that many distributors would honor warranty parts for BGE without receipt or being an original owner to keep your business and pass the cost to BGE. However, the warranty NEVER allowed the warranty to be transferred. They are simply closing the loophole because for decades distributors took advantage of it.

Say no to BGE 😡

TLDR – BGE is limiting warranty only to original buyers, and dealers cannot replace parts in the store anymore.

I probably wont consider buying a used BGE. Bad move imo

As far as i have always known, BGE has never covered 2nd hand eggs. If you get a great deal on a 2nd hand egg, it comes at a cost. I think thats fair.

Any chance you will be reviewing the SNS Kamado? Great American company.

My local family owned BGE dealer charges a random cash amount (usually $20-25 USD) for warranty replaced parts. I think the guys just put it in their pockets. They say it's for shipping costs. I have bought 3 large BGE's and a mini from them. Considering making the jump to Kamado Joe partially because of this channel.

Last year my primo firebox broke in 3 places. The dealer went out of business during Covid and it was a 2014 model, so I had nothing. Still I contact Primo and filled out a warrant claim and they honored it despite not having all the documentation, I paid the $100 shipping cost. Two months later the new firebox cracked and again I submitted a warranty claim and again they honored it, with the exception I was not charged for shipping. They will have my business for life and in fact I’m considering a new Primo XL for 2024.

1. PK grills are fantastic. Easy 2 zone, aluminum and stainless steel construction, easy temp control. They do burn more fuel.
2. The Blaze cast aluminum kamado is looking like more of a long term value with incredible construction and no worries of ceramic fragility.

You know what they say, Wouldn't you rather own a weber.

Would love to see you cook on a primo and compare the oval design to the round competitors!

I wonder what it costs the manufacturer to have these grills/ smokers made? For instance it costs apple $10 to make an iPhone 14.

About two years ago I bought a Joe Jr second hand in EU. KJ site at that point had it mentioning, warranty is not transferable but only applies to the original owner. This is not on the website anymore, although is saying if not from authorized dealer – no warranty.
I made a call to the local authorized dealer, should I buy it second hand or this will void the warranty if anything happens. They said we do not care who bought it first, just ask the Owner to provide you with the warranty card (paper) he received with his purchase. If you had it, you're covered. So a fire ring and a deflector plate later, I can confirm this to be true.

P.S – Glad the Jr is making a reappearance in the vid, but what is with the pizza oven?

Great vid. Wht do you think bout the Primo Kamado?

I just purchased a used KJ big joe 1 – came with doejoe, the old style firebox was cracked but still useable, needs gasket replace also but also still useable – paid $800 canadian

I have submitted a couple of warranty repairs for my classic joe 3 that i bought in april of 21.

I have gotten gaskets, the fire box bottom ring that the plates sit on, the entire bottom base, the handle for the lid, and some of the ceramic half moons. All were covered under warranty and customer service was extremly fast and helpful. One warranty item was sent out 21mins after i submitted the request.

I finally had my first warranty claimed denied for the charcoal basket which is losing the bottom rings so its more like a plate now. It was denied for my warrarty period being up.

I really dont get the appeal of KJ OR BGE cookers. Between all the accesories necessary to make good food and risk of cracks etc it just seems like waaaay too much work and effort.

Great information, James.

Well, BGE just came off my list. Sounds like a company that may be in financial trouble because they are no longer the only dog in the show.